Can I collect my order from Broadway?
Yes! You can avoid postage charges by collecting your merchandise from the Broadway box office. You will be notified via email when your order is ready for collection. Just make sure you bring that email and photo ID with you.
How long will it take for my order to be delivered?
We ask that you allow between 3-5 working days for your order to be delivered.
Can you deliver outside of the UK?
Unfortunately, we only deliver within the UK. Sorry :(
What is your returns policy?
As this is an extremely limited run of Broadway branded merch, we are unable to offer exchanges and only offer refunds on unused and unmarked goods which are returned in their original packaging within 14 days or purchase.
Is your merchandise ethically sourced?
Both our tote bags and our t-shirts are sourced from ethical suppliers with chains that are certified by various independent bodies and organisations.
Our tote bags are proudly made in Bangladesh in Fair Wear certified factories and supplied by Stanley/Stella. You can find out more about their commitment to eco-friendly practice, using sustainable materials, and working with partners with the highest working condition standards here.
Our t-shirts are proudly made in Bangladesh in Fair Wear certified factories and supplied by Continental. You can find out more about their commitment to eco-friendly practice, using sustainable materials, and working with partners with the highest working condition standards here.
Our designs are printed by October, Nottingham. You can find out more about their standards and practices by visiting their website www.october.co.uk
Do you use environmentally friendly packaging?
Our merch is delivered within compostable, biodegradable mailers provided by noissue. noissue Compostable Mailers are made with materials like the biodegradable polymer PBAT (polybutylene adipate terephthalate) and the plant-based PLA (polylactic acid), which takes 65% less energy to produce than regular plastic - read more about it here. noissue also print these mailers using soy-based ink to keep them completely compostable!